Crash Replacement
We understand that crashes are a part of cycling, happening even to the most experienced riders. We know the disappointment and frustration that come with damaging your bike, especially one that's been custom-built for you. That's why we're committed to getting you back on the road as smoothly as possible.
In the unfortunate event of a crash that damages your frame, GRIND offers a 20% discount on your next frameset purchase.
To Qualify for the Crash Replacement Discount:
- Contact Us: Reach out with details of the incident and evidence of the damage (photos, a brief description of the crash, and any relevant police or accident reports).
- Verification: We'll review the information provided to confirm the crash details.
- Discount Code: Once approved, we'll provide you with a discount code for 20% off your next frameset purchase.
This offer is available to the original owner of the bike and is valid for 2 years from the date of the original purchase.
For more information or to initiate a crash replacement request, please contact us at info@grindcycles.com or call us at +48 797 161 497.