Crash Replacement

At GRIND, we understand that crashes are a part of cycling, happening even to the most experienced riders. We know the disappointment and frustration that come with damaging your bike, especially one that's been custom-built for you. That's why we're committed to getting you back on the road as quickly and smoothly as possible.

In the unfortunate event of a crash that damages your frame, GRIND offers a 20% discount on your next frameset purchase.

To Qualify for the Crash Replacement Discount:

  1. Contact Us: Reach out with details of the incident and evidence of the damage (photos, a brief description of the crash, and any relevant police or accident reports).
  2. Verification: We'll review the information provided to confirm the crash details.
  3. Discount Code: Once approved, we'll provide you with a discount code for 20% off your next frameset purchase.

This offer is available to the original owner of the bike and is valid for 2 years from the date of the original purchase.

For more information or to initiate a crash replacement request, please contact us at Let's get you back to doing what you love.